Georgia
Personal, well-timed, with a concrete offer and two-tap booking — recall that reads like care, not spam.
Every dental clinic sits on a quiet asset: its own patient base. Hygiene is
due every six months, crowns and fillings age, treatment plans get abandoned
halfway — but the front desk has no time to chase anyone. A reactivation
system does it automatically: it segments the base by procedure and due date,
sends a personal reminder on WhatsApp or SMS, offers slots and books the
patient in.
Together with your team we mark the segments: due for hygiene, due for a
check-up, unfinished plans, long-dormant patients. Each segment gets its own
message — by name, referencing their history, in a tone of care rather than a
mailing list. The schedule is gentle: one reminder, one polite follow-up a
week later, and a hard stop for anyone who opts out. Setup takes a week and
works with an export from any practice software, or a plain spreadsheet.
Reactivated patients cost nothing to acquire — they already know the clinic
and trust the dentist. A first wave typically returns ten to fifteen percent
of dormant patients: for a base of five hundred, that is fifty to seventy
bookings from one week of setup. After that the system runs in the
background, reminding each patient as their date comes due, while you watch
the monthly numbers.
One polite, relevant reminder every six months reads as good care. We only message patients who are actually due, and every message has an opt-out.
A spreadsheet or any PMS export works. We help clean it up as part of setup.
Setup from $390 and from $150/month. A first wave typically returns 10-15% of dormant patients — count that in visits.
Mon–Fri: 10:00 – 18:00 
Request a call 
