Website Maintenance Services on a Monthly Retainer

Website Maintenance Services from Global One Digital cover everything that keeps a B2B or SaaS website running well between launches: security patches, plugin and core updates, daily backups, uptime monitoring, performance tuning and a quota of content edits per month. Our retainers start at four hundred dollars per month and scale with site complexity, traffic and how active your team needs the engineers to be.

What is included in every retainer

Baseline coverage on every plan includes plugin and core updates with manual testing, daily backups with off-site copies, uptime monitoring with alert thresholds, security scanning and rapid patching for critical vulnerabilities, monthly performance audit (Core Web Vitals, broken links, image optimisation), and a defined quota of content or small feature edits per month. Higher tiers add hosting management, dedicated engineer assignment, and on-call response for incidents.

Why a maintenance retainer rather than break-fix

Break-fix arrangements lead to expensive emergencies — a plugin update crashes the site at 11pm, security warning lands in your inbox on a Friday, performance degrades silently for months. A maintenance retainer prevents these by handling the small things proactively. The cost of a year of retainer is usually less than one major emergency rebuild after a long-neglected site falls over.

Stacks we maintain

WordPress (most common), WooCommerce, Drupal, Bitrix24, Shopify, Magento, custom PHP and Laravel applications, Next.js sites with managed deployment. For sites we did not originally build we run a one to two week onboarding audit, document the current state, set up our monitoring and start the retainer cleanly. No surprise bills, no hidden conditions in the fine print.

What separates our retainers from generic hosting support

Hosting support fixes server issues. We fix WordPress issues, plugin conflicts, performance problems, and the small content edits your team does not have time for. The same engineers who would build new features for you also handle the maintenance — there is no handover to a separate support tier with no context on your site.

Communication and response times

Email and Slack support with twenty-four hour response on weekdays for Growth and Scale tiers. Starter is business-hours response only. After-hours emergency response on Scale, with a defined SLA. Monthly summary reports plus quarterly strategy reviews where we propose improvements based on what we have seen working well — or not — across the maintenance portfolio.

Who our maintenance services are designed for

WordPress site owners tired of plugins breaking, security warnings and slow page loads who want a predictable retainer. Marketing teams without IT who need someone to handle technical changes so they can focus on content and campaigns. Companies after launch where the build agency moved on and you need someone reliable for ongoing maintenance and tweaks. Multi-site operators with two to twenty sites and no in-house dev team who want one trusted partner for all of them.