Website Maintenance

Website Maintenance Services on a Monthly Retainer

Predictable monthly retainers covering security patches, plugin updates, content edits, monitoring and performance tuning. Built for B2B and SaaS sites that need to keep running.

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99.9%

Uptime guaranteed

2hr

Emergency response time

Daily

Automated backup frequency

500+

Sites under maintenance

Website Maintenance Services on a Predictable Monthly Retainer

Website Maintenance Services from Global One Digital cover everything that keeps a B2B or SaaS website running well between launches: security patches, plugin and core updates, daily backups, uptime monitoring, performance tuning and a quota of content edits per month. Our retainers start at four hundred dollars per month and scale with site complexity, traffic and how active your team needs the engineers to be.

What is included in every retainer

Baseline coverage on every plan includes plugin and core updates with manual testing, daily backups with off-site copies, uptime monitoring with alert thresholds, security scanning and rapid patching for critical vulnerabilities, monthly performance audit (Core Web Vitals, broken links, image optimisation), and a defined quota of content or small feature edits per month. Higher tiers add hosting management, dedicated engineer assignment, and on-call response for incidents.

Why a maintenance retainer rather than break-fix

Break-fix arrangements lead to expensive emergencies — a plugin update crashes the site at 11pm, security warning lands in your inbox on a Friday, performance degrades silently for months. A maintenance retainer prevents these by handling the small things proactively. The cost of a year of retainer is usually less than one major emergency rebuild after a long-neglected site falls over.

Stacks we maintain

WordPress (most common), WooCommerce, Drupal, Bitrix24, Shopify, Magento, custom PHP and Laravel applications, Next.js sites with managed deployment. For sites we did not originally build we run a one to two week onboarding audit, document the current state, set up our monitoring and start the retainer cleanly. No surprise bills, no hidden conditions in the fine print.

What separates our retainers from generic hosting support

Hosting support fixes server issues. We fix WordPress issues, plugin conflicts, performance problems, and the small content edits your team does not have time for. The same engineers who would build new features for you also handle the maintenance — there is no handover to a separate support tier with no context on your site.

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Three tiers, transparent ranges

from 400

month

Plugin and core updates
Daily backups
Uptime monitoring
Up to 2 minor content edits per month

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from 1,200

month

Everything in Starter
Security monitoring + patching
Performance audits quarterly
Up to 8 content edits or small features per month
Email/Slack support, 24h response

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from 4,000

month

Everything in Growth
Dedicated engineer assigned
New features and integrations included
On-call response for incidents
Quarterly strategy reviews

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What you get with Global One Digital

Senior engineers and specialists

No juniors learning on your project. Every engagement is led by people who have shipped 30+ similar projects.

Transparent process and reporting

Weekly updates, monthly reviews, clear scope. You always know what is being done and why.

B2B and SaaS focus

We work with growing businesses — not enterprise bureaucracy, not consumer apps. Our process fits your scale.

USA, EU and CIS markets

Time zones overlap with US East and Central Europe. We deliver in English and Russian.

Modern stack, no legacy traps

React, Next.js, Laravel, Node, Python and modern WordPress. No vendor lock-in, no proprietary framework dead-ends.

Long-term partnership, not project flings

Most clients work with us for 2+ years. We document everything, hand off cleanly and stay reachable for what comes next.

Who our retainers are for

WordPress site owners

Marketing teams without IT

Companies after the launch

Multi-site operators

How retainers work

Discovery call

Audit and proposal

Build / implementation

Launch and handover

Ongoing optimization

Frequently asked questions

What does a maintenance retainer include?

Monthly retainers cover plugin and core updates, security monitoring, daily backups, uptime monitoring, performance tuning and a quota of content edits or small feature changes. Tiers start at $400/month.

Do you support sites you did not build?

Yes. Most of our maintenance clients came to us with existing sites built by other agencies. We onboard with a 1-2 week audit, document the current state and start the retainer cleanly.

What if my site has a critical issue outside business hours?

Growth and Scale retainers include after-hours response with a defined SLA. Starter is business-hours only.

Can you handle multiple sites under one retainer?

Yes. Multi-site retainers are common — we manage 2-20 sites for some clients on a single agreement.

What CMS platforms do you maintain?

WordPress (most common), Drupal, Bitrix24, Shopify, Magento, Strapi and headless setups. For custom-built sites we onboard depending on the stack.

Is there a minimum commitment?

Three months. After that the retainer is month-to-month with 30 days notice.

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